CONTROL

The project is supervised and controlled by the client. We will help in managing the project and provide the necessary assistance to our clients and ensure the end product. The clients work with their design team and give us specific instructions on a regular basis as the drawing develops from schematic design to design documentation to construction documentation phases.

COMMUNICATION

Communication is key for remote production process to work efficiently, Whether a combination of email, messages, phone calls and video calls we will adapt to your communication preferences in order to ensure the quality of work.

QUALITY ASSURANCE

To provide an effective quality assurance and quality checking process.
Our exhaustive 3-level check comprises:

• Self review
• Peer review
• Supervisory review

Quality control assurance

GRAPHIC ACCURACY: Our designated Architect makes sure that our CAD/ Revit drawings maintain the same presentation standards as your own drawings generated in-house. Our drawings look as though they were produced in your own studio.
TECHNICAL ACCURACY: We are responsible for ensuring that details work within the larger context of the entire drawing set, and that all drawings are duly coordinated. If we find inconsistencies or have concerns about specific drawings or details, we will alert you prior to moving forward.
TIMELY DELIVERY: We have experienced project managers who regularly assess resources to maintain timely delivery of the project.

Confidentiality and discretion are important concerns for both the firm and its clients around the world. We are very particular about how we protect your information, maintaining strict confidentiality deeds with clients and employees, as well as a state-of-the-art secure network with access granted only to current studio managers. Your data is safe in our hands, and is always available to you on request. Moreover, in the interest of respecting your right to privacy, we do not publish the names of our client firms or their projects, nor your proprietary renderings or technical drawings, without obtaining your prior approval in writing.

When required, our clients provide us with relevant sections of building codes to assist us as we develop their drawings.

The way our company is structured now is that our Office comprises of a group of small studios, with each studio working exclusively for one particular client. So, we have the flexibility of ramping team up/down based on project requirements.

Most of the time we have several virtual meetings with our new clients. Often, we'll present our capabilities and our work process. These presentations can be done, in part, through documents. We insist that our teams be in direct touch with the client team and that the teams know each other. That's how this process works. Architects, designers, and engineers need to feel they have direct control; they need to feel like they know the people who are doing their work and that they are comfortable with them.

We have invested in our own state-of-the-art facility, and believe that our quality assurance, operational and human resources, and product delivery systems is the best, thanks to our collective experience and the help of our experienced studio managers. We excel at design interpretation and 100% of our people are architects and engineers. We're very competent at understanding and interpreting design intent. We get involved much earlier in a simple construction and into the design development and schematic design phases.

We have experienced architects who examine the scope and assess the deliverables in each project and then develop an estimate of the hours the team would require to complete the drawing package.

As our day ends here our final drawings are uploaded. Principal Consultant’s offices can then begin the process of downloading our drawings to review and further refine them. Then they upload theirs at the end of their work day, and so on. We accept drawings in many forms: sketches, various types of media or other image files that are uploaded to an .ftp site. We'll process that information and prepare the CAD/Revit files using the information we have. Once we have done as much work as possible, we'll upload those files to be reviewed the next day by the client firm. The more assumptions we can make regarding a project, based on our past experience and the guidelines given to us, the less work the client firm has to do. Firms have preferences they share with us, and we use that information as we create construction documents. Often clients refer us to their preferred manufacturers' websites for specific information on details, etc. Once the project is identified by the client, we receive the initial set of drawings in the current stage. Clients may send a completed reference set from a similar project to help us understand what they expect in the way of final deliverables. We'll also develop a drawing list to make sure there is a common understanding of what our scope of work is. We'll then put man-hours on the drawing list and figure out how much time it's going to take us to do the work, and that will determine the fee. From there, there is a back and forth process as work progress.

We can organize drawing uploads to our .ftp site, drop box and we transfer dedicated for each clients.

Usually we exchange PDF files; uploading CAD files is actually quite tedious, especially when you have a multiple x-ref attachments, and generally it is only done either on demand or for a submission where the firm has to plot everything out on their side to take it to the client.

From the start, it is critical for the client firm to give more information rather than less. As we come to terms with each firm's working style, we do begin to develop shorthand for communication and data transfer, though initially it is better if expectations are fully laid out and all information made available. We would also suggest that the scope of work must be made clear by the client providing a detailed drawing list in advance of asking for a quote as well as a good reference set defining the deliverable.